esnath28

Log 6

2009-05-19T03:09:00.000-07:00

Your manager steve Culleton is concerned about the amount of filespace being used on the server. You are going to be archiving the files onto backup tapes that are older than 6 months in 2 weeks time. Before that happens you are going to need to send the staff a list of their own files, to help them with the spring clean. You will need to use some MSDOS commands to answer the task.

First he will need to click start ->Run and run box will appear then you type in cmd.
You then need to type L: then press enter and type >dir , press enter

All files in your L drive will appear see below;

Type \>dir > list.txt then\>dir > list.xls then enter all files will appear in your L drive.

You will then need to open Microsoft excell to import the data on L drive, chooose file name.

see below screen shots on how to go about doing it.

You can change the setting on how you want it to appear

http://liveslick.com/2007/10/18/make-a-directory-list-with-the-command-prompt-in-seconds/

http://www.tnd.com/camosun/elex130/dostutor1.html

Log number 7

2009-05-18T05:30:00.000-07:00

A shadow student arrives to join your class for the day. They are left handed are used to using the computer with the mouse on the left of the computer, they also have the button reversed, set your PC to use the mouse with the left handed option.
These are the steps to follow;

http://www.ehow.com/how_2091699_set-tablehttp://www.ehow.com/how_4487812_configure-mouse-lefthanded-use.html

How to Configure The Mouse for Left-handed Use

Click once on the “Start” menu button which is located on the taskbar.
Find the “Control Panel.” Click once on it. The “Control Panel” window will pop up.
Click twice on “Mouse.” The “Mouse Properties” window will pop up. You will see six tabs. One tab will have the word “Buttons” on it. The next tab will have the word “Pointers” on it. “Pointer Options” will be written on the third tab while “Wheel” will be written on the fourth tab. On the fifth tab, “Hardware” will be written on it. The sixth tab will have the word “Device Settings” written on it.
Click on the “Buttons” tab. You will notice that the “Buttons” tab has three sections. The first section is called “Button configuration” while the second section is entitled “Double Click Speed.” “ClickLock” is the name of the third section.
Look under the “Button configuration” section. You will see two options with small circles in front of the options. The two options will include: “Right-handed” and “Left-handed.”
Select the small circle in front of the option that reads “Left-handed” by clicking inside the small circle.
Click the “Apply” button at the bottom of the “Mouse Properties “ window.
Click the “OK” button at the bottom of the “Mouse Properties” window. Your computer mouse will now be configured for left-handed use.

Log number 5

2009-05-18T03:37:00.000-07:00

To help Judith to set her computer to automatically open solitaire for her at 12.05 you will need to

click Start -> All Programs -> Accessories -> System Tools -> Scheduled Tasks.
Double-click the "Add Scheduled Task" icon to launch the Scheduled Task Wizard, and click Next. Select a program you'd like to run when your system wakes up, and schedule the task.

Below are screen shot of how she can go about doing it .

http://www.techtalkz.com/technical-discussions/6720-how-auto-start-my-pc-some-scheduled-t
ime.html

Laserjet printer Log Number 1

2009-05-15T06:13:00.000-07:00

The laser 4050N printer in room 100 is producing dirty printouts.
Identify what the fault could be and the solution. If parts are required, find quatations for the parts.

The problem was solved by removing the worn fuser on the left edge area, then replaced it with a new one.

http://www.hp.com/cposupport/printers/support_doc/bpl08389.html#P30_1159
http://answers.yahoo.com/question/index?qid=20080524024920AAjpRrJ

log number 4

2009-05-15T05:54:00.000-07:00

Judith Skeen is the receptionist at BDC, she uses the same computer applications everyday for her job. You need to automate Judith,s computer so that Word, Excel and Internet Explorer open automatically whenever she logs into the computer.

From the Start menu, click on Settings, then on Taskbar & Start Menu.
Step 2Click the Start Menu tab.
Step 3Click Add.
Step 4Click Browse. A window will appear.
Step 5Move through the window until you locate the program that you want to launch every time your computer starts up. Select the executable file and click Open.
Step 6Click Next on the window that appears.
Step 7Double-click the Start Menu folder.
Step 8Enter the name of the program as you want it to appear in the Start menu.
Step 9Click Finish. Select an icon to use if asked.

Below are screen shots on how the task will be performed.

Links with useful resources for me to solve this problems are below

http://www.microsoft.com/windowsxp/using/setup/hwandprograms/autorun.mspx#top

http://www.ehow.com/how_8461_launch-program-automatically.html

MSM Log Number 3

2009-05-15T03:40:00.000-07:00

MSN- A Mum is very concerned that their child is being bullied through msn

The mum is anxious and isn't very technical, she only uses the pc occasionally to look at her email.

She needs help to setup logging of all the conversations for her child and then how to look at the log and print it off.

You need to provide a suitable training guide to help this user with a solution.

Methods which can be used for trainning are by video recording, podcats and by tutorial .

Open MSN Instant Messenger.

Step 2Select "Show Menu" at the top of the screen.

Step 3Go to "Tools" and select "Options."

Step 4Pick "Messages." Look for "Message History." Check the box "Automatically keep a history of my conversations."

Step 5Check the box "Show my last conversation in new conversation if you choose.

Step 6Save your conversations to a folder. There is a folder already selected, but you can change it by selecting "Change" and picking the folder where you want to save the conversations. You can make a new folder or pick one that is already there. You save all conversations to the same folder but each file has its own name.

Step 7Hit the "Apply" button and then "OK" and you will save conversations every time you talk to anyone on MSN messenger.

To print a conversation history that was automatically saved by MSN Messenger:
In the main MSN Messenger window, on the File menu, click View Message History.
Click the name of the person whose conversation you want to print.
Click OK.
Press CTRL + P.

http://www.ehow.com/how_2257895_save-msn-messenger-conversation-history.html

Some of the professional support available to parents to help these situations are these links below which they can visit and read about.
http://www.wikihow.com/Image:MessengerHistory4.jpg

http://www.how-to-stop-bullying.com/
www.beatbullying.org
www.direct.gov.uk
www.bullying.co.uk/free

execell 2003 worksheet Log Number 2

2009-02-23T08:48:00.001-08:00

Bob is trying to print an Excel 2003 worksheet for an important meeting. He needs to present a one-page report, but the last column spills over onto a second page. Is there a way to fit all your data onto one page?

Solution for Bob's problem

http://office.microsoft.com/training/training.aspx?AssetID=RC012318411033

Bob is trying to print an Excel 2003 worksheet for an important meeting. He needs to present a one-page report, but the last column spills over onto a second page. Is there a way to fit all your data onto one page?

He can go on the page set up and select fit to 1 page or he do a print preview of his work, so that he can see what his page is going to look like after printing. He will also be able to do some adjustments on the worksheet if not happy with the result. A set up button is available on the print preview to set the appearance of the page.

Bob does not have time to learn how to solve his printing problems.

He can make charts to get his point across fast as charts turns work sheet data into a picture where you can make a comparison or trend visible at a glance

Other communication routes he could use are;

Emails can also be used to send to everyone with all information explained as well as telephone calls. Smartboards and power point presentations can also be useful can aslo be used as you will be able to answer any question being asked and you can also express what you want to say.

http://office.microsoft.com/training/training.aspx?AssetID=RC012318411033
http://office.microsoft.com/training/Training

Microsoft post

2009-01-27T01:40:00.001-08:00

http://technet.microsoft.com/en-gb/default.aspx

Microsoft TechNet: Library, learning resources, downloads, support, and community